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User data deletion instructions

Last updated: 3 October 2026

This page explains how to ask Rento Line to delete personal data we received from Facebook or Instagram, and how to remove Rento Line's access to your Facebook or Instagram account yourself. It forms part of our Privacy Policy.

1. Data we may receive from Facebook or Instagram

When you use “Log in with Facebook”, or connect a Facebook Page or Instagram account to Rento Line, Meta may share the following with us, depending on the permissions you approve:

  • your name;
  • your e-mail address, if you allow it;
  • your profile picture;
  • your Facebook or Instagram user ID, which is specific to the Rento Line app;
  • for a connected Facebook Page or Instagram account: the Page or account ID, its name, and the access token Meta issues for it. We use these only to publish Rento Line's own posts.

We never receive your Facebook or Instagram password, and we never sell personal data.

2. How to request deletion

  1. Send an e-mail to [email protected] with the subject “Data deletion request”.
  2. Send it from the e-mail address on your Rento Line account. If you do not know which address that is, include the link to your Facebook or Instagram profile instead.
  3. We reply to confirm your request. If we cannot match it to an account, we may ask you for one more detail.
  4. Within 30 days of confirming your request, we delete the data we hold that is linked to that account, and we tell you when it is done. If the law requires us to keep a particular record, we tell you which one and why.

3. Remove Rento Line's access yourself

You can stop Rento Line from receiving any further data from Meta at any time:

  • Facebook: open Settings & privacy > Settings > Security and login > Business integrations (on some versions: Apps and websites), select “Rento Line” and choose Remove.
  • Instagram: open Settings > Apps and websites (on newer versions: Settings and activity > Website permissions > Apps and websites), select “Rento Line” and choose Remove.

Menu names can differ slightly between the app and the website. Removing access stops new data from reaching us; it does not delete data we already hold. To have that deleted, send a request as described above.

4. Contact

Questions about this page or your data: [email protected]. You can also reach us through our contact page.